Privacy and  Refund Policy

Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or utilize our services.

1. Information We Collect

   • Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you book a service.

   • Automated Information: We may automatically collect information through cookies and tracking technologies, including your IP address, browser type, and pages visited on our site.

2. How We Use Your Information

   • To process your bookings and payments.

   • To communicate with you regarding your services.

   • To enhance our website and services based on user feedback and usage patterns.

3. Sharing Your Information

   • We do not sell or rent your personal information to third parties.

   • We may share your information with service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.

4. Data Security

   • We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Changes to This Policy

   • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

6. Contact Us

   • If you have any questions about this Privacy Policy, please contact us at shineonwheelsdmv@gmail.com.

​

 

Refund Policy

​

At Shine on Wheels, we are committed to delivering exceptional mobile car detailing services. Please be aware that all sales are final. Once a service has been completed, payment is mandatory, and no refunds will be issued.

We ask our customers to carefully inspect their vehicles after the service is finished. If there are any concerns or if you are not completely satisfied, please inform our agent (worker) immediately. Our team is dedicated to addressing any issues on-site. However, once the service is completed and our agent has left the location, the customer will be considered fully satisfied, and no refunds will be provided.